Welcome to JOYiZM

These terms and conditions outline the rules and regulations for the use of JOYiZM's Website, located at JOYiZM.com.

By accessing this website, you accept these terms and conditions. Do not continue to use JOYiZM.com if you do not agree to take all the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person logged on this website and compliant to the Company’s terms and conditions.

"The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United States of America. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Unless otherwise stated, JOYiZM and/or its licensors own the intellectual property rights for all material on JOYiZM.com. All intellectual property rights are reserved. You may access this from JOYiZM.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from JOYiZM.com
• Sell, rent or sub-license material from JOYiZM.com
• Reproduce, duplicate or copy material from JOYiZM.com
• Redistribute content from JOYiZM.com

No use of JOYiZM's logo or other artwork will be allowed for linking absent a trademark license agreement.

JOYiZM reserves the right to choose members at our discretion. We have the right to maintain, modify, or cancel a membership at any time.

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Please read Privacy Policy.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

JOYiZM.com acts as an intermediary agent for third party service providers. The contract (final agreement) for the provision of the service is between you, from now on the Client/you, and the third-party service provider, from now on the Supplier. By booking a service on our website, you are entering into a contract with the Supplier. Reservations at JOYiZM.com are subject to the availability of our third-party suppliers.

The liability for the provision of services between you and Supplier is restricted solely to those two parties between whom the service has been contracted.

JOYiZM.com liabilities resulting from this agreement shall therefore be limited to those of a third-party broker between the Client and the Supplier. Any liabilities resulting from the provision of the service shall be the sole responsibility of the Supplier.

JOYiZM.com and/or the Supplier is not liable for damages resulting from delays: including delays caused by waiting time, damages caused by missing any possible transfers and connections, connecting flights, if and to the extent that JOYiZM.com and/or Supplier demonstrates that their employees took reasonable measures to prevent the damages.

Liability for any injuries or accidents is the responsibility of the individual or venue owner who is expected to, and has to the best knowledge of JOYiZM.com, met legal requirements for safety.

In agreeing to the Terms and Conditions, the Client accepts that JOYiZM.com will in no way be held responsible for any losses, expenses or claims made by you in the event of any problem associated with the service and all claims will be redirected to the Supplier.

JOYiZM.com will, however, use all reasonable efforts to assist the user in solving any issues or complaints within 48 hours. Complaints must always be reported within 14 days otherwise it cannot be processed.

JOYiZM.com is entitled, on behalf of the Supplier, to refuse any order placed by the Client. All information given on the websites is in good faith and is believed to be correct at the time of print.

JOYiZM.com will not be responsible for any other inaccuracies due to out-of-date information, which may have not been pointed out to us by the Supplier.

JOYiZM.com is not responsible for mistakes made on the booking by the Client, please always compare your booking details with the confirmation receipt of your Supplier.

JOYiZM.com offers payment options:

• Full payment during the online reservation process.
• Payment in points earned by Client.
• A combination of the above with the total being paid in advance of service.

Changes and cancellation policies vary by Supplier and should be checked and confirmed during the checkout process.

In rare instances JOYiZM.com may need to cancel your booking, you will receive a refund (which will be paid within 14 days), however, JOYiZM.com shall have no further liability to you arising out of such cancellation.

JOYiZM.com will, however, use all reasonable efforts to try and find suitable alternatives for any confirmed booking subsequently canceled by us.

Times, dates, and locations of events and activities are subject to change. Cancellations may occur in the event of weather, disaster, or unforeseen circumstances.

• If you cancel an activity booking more than 24 hours before the event begins, you will automatically receive a full refund.
• If you cancel a booking less than 24 hours before the event begins, you will not receive a refund.
• Activity supplier reserves the right to change, cancel, or modify the date, length, or inclusions of the activity booked without notice.

JOYiZM.com will inform you as soon as reasonably possible if the Supplier needs to make a significant change to your booking or to cancel them. JOYiZM.com will also use all reasonable efforts to find an alternative suitable Supplier.

Any cancellation of the contract must be made in writing by email or phone addressed to our Customer Service Centre.

Refunds will be paid within 14 days.

If the Client or Supplier makes a complaint that includes a refund on a booking, JOYiZM.com will start an investigation and search for information on both sides. This will give 48 hours to both parts to reply with an explanation.

All contact related to the amendment of your booking details must be requested by email or through the ‘Customer service agent’.

It is essential to check that the email address you provided is correct and that you read all incoming emails up to the time of your booking.

In the event of unavoidable alterations to the contract, JOYiZM.com will inform you by emailing the address provided by you at the moment of booking, the act of sending this email is considered as proof of receipt by you. The same system applies to all other advisory emails, which JOYiZM.com may send to you.

JOYiZM.com and Suppliers cannot be held liable for delays, changes or cancellation of service due to Force Majeure, or to other circumstances that are unforeseeable or beyond the Supplier’s control.

JOYiZM.com will try to assist you in the language you require. Our Customer Service help desk and email assistance is 24/7 available.

Whilst JOYiZM.com pays great attention to the quality of the translation of our websites and terms & conditions, in the event of any discrepancy the English version shall prevail.

Copyrights, trademarks and other intellectual property rights of the websites are protected by national and international regulations governing intellectual property.